Privacy Policy.

Who this notice covers

Zenexa is the digital services business presented on this website. The published business entity is ARADHANA PTY LTD, ABN 72 650 710 786. You can contact us at support@zenexa.au, +61 439 112 581 or #4/65 Dixon Road, Rockingham WA 6168, Australia.

This notice explains information handled through this website and initial enquiries. An agreed client engagement may have additional requirements for access, confidentiality, security and data handling, recorded in its project agreement.

Enquiries and project briefs

The form asks for your name, email address and message. You may also provide a business name and service of interest. The project brief has optional fields for timeframe, budget in Australian dollars and an existing website. If you use the scope explorer, its selected starting point is included with your message.

We use those details to consider the enquiry, respond and discuss the requested work. The form sends the information by email to Zenexa’s contact address. Hosting and email service providers process information as needed to operate that delivery. An enquiry is not a subscription to unrelated marketing.

Please do not include passwords, payment-card details, sensitive personal information or confidential project files. You can ask to discuss confidentiality before sharing further material. A request to discuss an NDA does not itself create an agreement.

The website guide

The guide receives your question through the website server and selects a response from Zenexa’s prepared service and contact information. It does not send the question to an external AI provider. The theme does not retain a conversation history between pages.

Temporary request limits help protect the service against misuse. The limit uses a derived identifier from the connection address rather than storing the conversation. Normal website infrastructure may also record technical request information as described below. Use the project form or direct contact for an enquiry requiring a personal response; the guide is not a monitored customer-service conversation.

Technical information and browser storage

Website operation can involve connection information such as an IP address, request time, browser details and the page requested. Hosting and security systems may use these records to deliver the site, investigate faults and prevent misuse.

Browser storage remembers your light or dark appearance preference and temporary choices about the illustrated guide. These preferences are not required to submit an enquiry. You can clear them using your browser’s site-data controls. WordPress administration and any separate login service use their own necessary session mechanisms.

The website does not require an advertising account or a marketing subscription to read its public pages. External destinations, including maps and client websites, operate under their own privacy information when you choose to visit them.

Service providers and overseas handling

Website hosting, email delivery and support may involve providers and infrastructure outside Australia. The arrangements depend on the service used. Contact us before providing information that requires a particular storage location, contractual protection or handling restriction, so appropriate arrangements can be discussed.

Information relevant to an enquiry or engagement may be handled by the people and service providers needed to respond or perform the agreed work. We do not publish enquiry details as website content or sell an enquiry list. Any use of client material in a project story or testimonial requires a separate publication decision.

Retention and your choices

Enquiry correspondence is kept for handling the request, related business records and any applicable legal requirements. Technical records and provider backups have their own operational lifecycles. This notice does not promise that every provider copy is deleted immediately when a message is removed.

You can contact us to ask about information you supplied, request access or correction, ask for deletion where appropriate, or raise a concern. We may need enough information to establish the relevant record and your authority to request a change. Please avoid sending additional sensitive material when first describing the request.

Questions or changes

Email support@zenexa.au or call +61 439 112 581 with privacy questions. Explain the issue and the outcome you are seeking so it can be considered. This notice may be updated as website features or business arrangements change; review the current version before supplying information with specific handling needs.

Last updated: 24 October 2026.